Privacy Policy – Premier Island Auto Detail

Effective Date: [Insert Date]

1. Introduction

Premier Island Auto Detail (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book services, or communicate with us by phone, SMS, or email.

By using our services, you agree to the terms of this Privacy Policy.


2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Book an appointment online, by phone, or in person

  • Subscribe to updates, offers, or service reminders

  • Contact us via phone, SMS, or email

This information may include:

  • Full name

  • Phone number

  • Email address

  • Vehicle details (make, model, year)

  • Payment or billing details (processed securely via third-party providers)

We may also collect limited technical data such as browser type, IP address, and device information when you use our website.


3. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Provide service updates and reminders

  • Send promotional offers (if you have opted in)

  • Respond to your messages and support requests

  • Improve our services and customer experience

All SMS communications comply with A2P 10DLC and carrier guidelines.


4. SMS & Email Communications

By providing your phone number, you consent to receive text messages from Premier Island Auto Detail regarding your appointments, reminders, and special offers.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP, or request assistance by replying HELP.

We will never sell, rent, or share your phone number or email address with unaffiliated third parties for marketing purposes.


5. Data Security

We maintain appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed securely through PCI-compliant systems and is never stored on our servers.


6. Data Retention

We retain customer data only as long as necessary to provide services, meet legal obligations, or resolve disputes. When data is no longer required, it is securely deleted.


7. Sharing of Information

We may share limited information with trusted service providers who assist in operations such as:

  • Payment processing

  • Appointment scheduling

  • SMS and email communications

All third parties are required to maintain confidentiality and use data solely for the purposes specified by Premier Island Auto Detail.


8. Your Rights

You may:

  • Request access to the information we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent to marketing messages at any time

To exercise these rights, please contact us using the information below.


9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”


10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Premier Island Auto Detail
Email: [email protected]
Phone: (808) 219-0656
Website: https://premierislandautodetail.com